Privacy policy
Introduction
At MilaCharm, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website and purchase our products, including trousers, blouses, sweaters, and skirts. By using MilaCharm, you agree to the practices described herein, which comply with international regulations such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
Information We Collect
We collect information to provide you with a seamless shopping experience. This may include:
- Personal Data: Such as your name, email address, shipping address, and payment details when you make a purchase.
- Technical Data: Including IP address, browser type, and device information, collected automatically through cookies and similar technologies.
- Usage Data: Details of your interactions with our website, such as pages visited or products viewed.
We do not collect sensitive personal data without your explicit consent.
How We Use Your Information
Your data is used solely for legitimate business purposes, including:
- Processing and fulfilling orders for our clothing products.
- Providing customer support and responding to inquiries via email.
- Improving our website functionality and product offerings based on user behavior.
- Sending marketing communications only if you have opted in, with the option to unsubscribe at any time.
We do not sell or rent your personal information to third parties.
Data Storage and Security
We implement robust security measures to protect your data against unauthorized access, alteration, or disclosure. Your information is stored on secure servers with encryption and access controls. Data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights Under GDPR and CCPA
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your data, subject to legal obligations.
- Opt-Out: Opt out of data sharing for marketing purposes (CCPA-specific).
To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by applicable laws.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. For details, refer to our separate Cookie Policy.
Third-Party Sharing
We may share data with trusted third parties, such as payment processors and shipping partners, solely to complete your orders. These parties are contractually obligated to protect your data and comply with privacy laws. We do not allow third-party advertising networks to collect data on our site without consent.
International Data Transfers
If data is transferred outside your home country, we ensure it is protected by adequate safeguards, such as GDPR-approved mechanisms.
Changes to This Policy
We may update this policy periodically to reflect legal changes or business practices. The latest version will always be posted on our website.
Contact Us
For questions about this Privacy Policy, email us at [email protected].