Shipping policy
Shipping Policy
At MilaCharm, we are committed to delivering your fashion essentials—including trousers, blouses, sweaters, and skirts—promptly and securely. Please review our shipping guidelines below to ensure a smooth shopping experience.
Shipping Method
We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information once your order is dispatched.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. Processing may take longer during peak seasons or promotional periods, but we will notify you of any significant delays.
Shipping Destinations and Timeframes
We ship worldwide. Standard Shipping delivery times vary by location:
- Domestic (within the country of origin): 3-7 business days after dispatch
- International: 7-21 business days after dispatch, depending on the destination
Note: Delivery times are estimates and may be affected by factors beyond our control, such as customs processing or weather conditions.
Shipping Costs
Shipping fees are calculated based on the destination and order weight. The cost will be displayed at checkout before payment. Unfortunately, we do not offer free shipping at this time.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's progress. If you do not receive this email within 3 business days, please contact us at [email protected].
Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for delays or losses due to incorrect addresses provided by the customer. If you need to modify your address, email us at [email protected] immediately after placing your order.
Undeliverable Packages
If a package is returned to us as undeliverable (e.g., due to an invalid address or failed delivery attempts), we will contact you via email to arrange reshipment. Additional shipping fees may apply.
Contact Us
For any shipping-related questions, reach out to our support team at [email protected]. We aim to respond within 24 hours during business days.